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	<title>Touchpoint Technologies</title>
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	<description>Know Your Customers. Keep Your Customers. Grow Your Business</description>
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		<title>Customer Retention: A Key Factor For Business Success</title>
		<link>http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/</link>
		<comments>http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 20:12:46 +0000</pubDate>
		<dc:creator>pmazzapica</dc:creator>
				<category><![CDATA[Smart System]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[viral marketing]]></category>

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		<description><![CDATA[It has been said that it is significantly more difficult to maintain a current customer than to obtain a new one. No matter the service or product a businessman is selling, he must focus on customer retention to build a successful business. A strong returning customer base will provide lifetime value and lead to strong [...]]]></description>
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		<title>From the CEO</title>
		<link>http://touchpointtech.com/blog/2009/11/from-the-ceo/</link>
		<comments>http://touchpointtech.com/blog/2009/11/from-the-ceo/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 16:37:58 +0000</pubDate>
		<dc:creator>pmazzapica</dc:creator>
				<category><![CDATA[Smart System]]></category>
		<category><![CDATA[customer relationship]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[smb]]></category>

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		<description><![CDATA[It was late fall, 2007, and our latest venture was still taking shape. I was having a game-changing discussion with my partner, Vince Albanese. We came to the vital conclusion that the serious economic downturn the country and world were in would play a prominent role in shaping our business goals and strategy. That reality [...]]]></description>
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		<title>Smarty&#8217;s Advice for Local Business Owners</title>
		<link>http://touchpointtech.com/blog/2009/10/smartys-advice-for-local-business-owners/</link>
		<comments>http://touchpointtech.com/blog/2009/10/smartys-advice-for-local-business-owners/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 17:42:07 +0000</pubDate>
		<dc:creator>Smarty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[As a local business owner you may or may not realize the marketing opportunities available on the internet and you probably feel you don’t have the time or money to invest anyway. The high costs of building a web site and the associated marketing costs keep many local businesses on the sideline.

But now local businesses have an opportunity to harness the marketing power of the Internet easily and affordably using TouchPoint Technologies’ SMART System.

Using your SMART System you will have a web presence and the ability to use that presence for the benefit of YOUR business. You will have a direct conduit to both your customers and prospects.]]></description>
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		<title>The SMART System: 3 Basic Marketing Principles</title>
		<link>http://touchpointtech.com/blog/2009/10/the-smart-system-3-basic-marketing-principles/</link>
		<comments>http://touchpointtech.com/blog/2009/10/the-smart-system-3-basic-marketing-principles/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 17:31:19 +0000</pubDate>
		<dc:creator>Smarty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[&#160;
Most businesses spend money and effort to get new customers through the door and then let them walk out with nothing more than a &#8220;thanks for coming.&#8221; Why let future sales opportunities walk out the door?
These customers have spent money on your products or services and as current customers they are likely to buy from [...]]]></description>
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		<title>Growing Your Member Database is Easy with SMART</title>
		<link>http://touchpointtech.com/blog/2009/10/growing-your-member-database-is-easy-with-smart/</link>
		<comments>http://touchpointtech.com/blog/2009/10/growing-your-member-database-is-easy-with-smart/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 17:04:53 +0000</pubDate>
		<dc:creator>Smarty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[&#160;
The most important part of the whole process is to get your customers&#39; permission to send them email and SMS text messages. It is disastrous to have a customer feel like he was being spammed by you, and there are laws against it as well. This means that they will be extra unhappy if they [...]]]></description>
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		<title>Benefits of Using SMS</title>
		<link>http://touchpointtech.com/blog/2009/10/benefits-of-using-sms/</link>
		<comments>http://touchpointtech.com/blog/2009/10/benefits-of-using-sms/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 16:35:15 +0000</pubDate>
		<dc:creator>Smarty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://touchpointtech.com/blog/?p=6</guid>
		<description><![CDATA[There are many benefits to using the SMS capabilities of his program take a look below:
BENEFITS OF SMART SMS MARKETING
Deliverability:
Industry analysts report that 94% of all text delivered messages are read, your marketing message will be delivered and read by statistically every member of your in your SMS TouchPoint.
Qualified Recipients:
Your members have opted-in to receive [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>The SMART Approach</title>
		<link>http://touchpointtech.com/blog/2009/10/the-smart-approach/</link>
		<comments>http://touchpointtech.com/blog/2009/10/the-smart-approach/#comments</comments>
		<pubDate>Thu, 29 Oct 2009 15:54:45 +0000</pubDate>
		<dc:creator>Smarty</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[We help our clients build and nurture business growth by giving them a turnkey-multifaceted way of identifying and communicating with their most loyal customers 
Why SMART Works! 
Your &#39;best customers&#8217; will spend more with you! Think &#8220;Share of Wallet&#8221;. SMART entrepreneurs have always understood that loyal customers are worth a great deal more than just [...]]]></description>
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