<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Touchpoint Technologies &#187; customer retention</title>
	<atom:link href="http://touchpointtech.com/blog/tag/customer-retention/feed/" rel="self" type="application/rss+xml" />
	<link>http://touchpointtech.com/blog</link>
	<description>Know Your Customers. Keep Your Customers. Grow Your Business</description>
	<lastBuildDate>Wed, 18 Nov 2009 02:11:51 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.6</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Customer Retention: A Key Factor For Business Success</title>
		<link>http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/</link>
		<comments>http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 20:12:46 +0000</pubDate>
		<dc:creator>pmazzapica</dc:creator>
				<category><![CDATA[Smart System]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[viral marketing]]></category>

		<guid isPermaLink="false">http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/</guid>
		<description><![CDATA[It has been said that it is significantly more difficult to maintain a current customer than to obtain a new one. No matter the service or product a businessman is selling, he must focus on customer retention to build a successful business. A strong returning customer base will provide lifetime value and lead to strong [...]]]></description>
		<wfw:commentRss>http://touchpointtech.com/blog/2009/11/customer-retention-a-key-factor-for-business-success/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>From the CEO</title>
		<link>http://touchpointtech.com/blog/2009/11/from-the-ceo/</link>
		<comments>http://touchpointtech.com/blog/2009/11/from-the-ceo/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 16:37:58 +0000</pubDate>
		<dc:creator>pmazzapica</dc:creator>
				<category><![CDATA[Smart System]]></category>
		<category><![CDATA[customer relationship]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[smb]]></category>

		<guid isPermaLink="false">http://touchpointtech.com/blog/2009/11/from-the-ceo/</guid>
		<description><![CDATA[It was late fall, 2007, and our latest venture was still taking shape. I was having a game-changing discussion with my partner, Vince Albanese. We came to the vital conclusion that the serious economic downturn the country and world were in would play a prominent role in shaping our business goals and strategy. That reality [...]]]></description>
		<wfw:commentRss>http://touchpointtech.com/blog/2009/11/from-the-ceo/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
